FAQ

A few things you might be wondering.

Videos, paw prints, little gifts, and how it all works.

What is a personalized Meemers video?

A 30–60-second greeting featuring Meemers, made for your recipient and occasion. Birthdays, anniversaries, weddings, encouragement, or a just-because smile are all welcome.

How much does a video cost?

A personalized video costs $50. You can add a birthday card paw-signed by Meemers on video for an extra $25, plus shipping.

When will my video arrive?

Your personalized video is delivered digitally within 7 days of your order. Postal transit time for an optional birthday card is additional and varies by destination.

What details should I include?

Tell us the recipient’s name, the occasion, who the greeting is from, and what you would like included. You can add pronunciation guidance. If you choose the birthday card, include the message you would like written inside.

How does the birthday card work?

Meemers signs the card with her paw print during your personalized video. We then mail the card to the recipient. Enter their mailing address as the shipping address at checkout.

What does shipping cost?

Video-only orders have no shipping charge. U.S. birthday-card shipping is $4.39, bringing a video and card to $79.39 before any applicable tax. International card shipping is calculated at checkout.

Where can I buy Meemers clothing?

Visit our Dashery shop. Clothing orders use a separate Dashery checkout; the shipping, delivery, and return information shown there applies to those orders.

Are handmade items available?

Not yet! Small crafts and Meemers-inspired treasures made and shipped by us are coming soon. We’ll add them to the Shop as they become available.

Do I need an account to order?

No. You can check out as a guest.

Can I share fan art?

We’d love to see your own Meemers-inspired artwork. Email it to boop@shortspinemeemers.com with your preferred credit, social link, and whether you give permission to feature it on our site and social accounts.

Who should I contact about an order?

Email boop@shortspinemeemers.com and include your order number if you have one. For clothing orders placed on Dashery, use the contact information in your Dashery order confirmation.